IMI Certification

Qualifying Assessment Program for IMI Certification

ADRC has been approved by the Independent Standards Commission of the International Mediation Institute, based in the Hague, as a Qualifying Assessment Program (QAP) to provide international certification to Mediators.

See below information about our program for certification, and how it will be administered and assessed.

Please feel free to contact us if you require further information.

Introduction & Background

Our objective is to help individuals, firms, government agencies and community organisations to resolve disputes privately and cost-effectively. We believe that each dispute and conflict deserves a particular, “sui generis” individualised dispute resolution process. ADRC also promotes and supports the professional development of mediators, through mediation training and ongoing, continuing development.

ADRC’s Executive Director, Ms Delcy Lagones de Anglim, is a highly experienced and respected international dispute resolution practitioner. She is a Peruvian lawyer who started her legal career representing indigenous communities in Peru. She then worked as an International Trade Lawyer before relocating to Canberra, Australia, where she currently lives. Delcy has lived and studied in Italy, France, Switzerland and Peru and she worked for the United Nations in Cambodia. Currently she works as a Dispute Resolution consultant with the Compliance Advisor Ombudsman, part of the World Bank Group.

Delcy has received numerous awards in recognition of her work, most recently the inaugural Australian Dispute Centre “Best International Mediator 2016”. In the past four years, Delcy has travelled extensively promoting the benefits of mediation in Vietnam, Cambodia, India, Hong Kong, Macau, Chile and Peru. As a result of her enthusiasm and encouragement, a number of new mediators have been trained. She trains and inspires young students at the
Hong Kong Mediation competition every year. Currently, ADRC does not conduct basic training in Australia. ADRC provides advanced and basic training in the Asia Pacific region and other developing countries. Delcy trained around 350 mediators in Vietnam in 2016 and was instrumental in developing the Commercial Mediation Law in Vietnam. She was also instrumental in developing Peru’s Conciliation legislation, and she trained Peru’s first conciliators in 1998.
Delcy believes firmly that mediation needs to be taught in law and business schools, and in primary and secondary schools, so that the new generation has a chance to build a peaceful and respectful society.

ADRC has been approved by the Board of the International Mediation Institute (IMI) as a Qualifying Assessment Program to provide mediators with IMI certification. ADRC has three levels of mediator accreditation.

Level 1: ADRC Accreditation
This level is acquired upon finishing our training and successfully completing the practical exam. Our training program is based on the Australian competencies for mediators, but has been adapted to the cultural and legal needs of developing countries. The exam for the first level of accreditation is conducted through a mock mediation with professional actors playing the part of the parties. In our experience, it is vitally important to use actors instead of accredited mediators for the role-plays in the mock mediations. Sometimes mediators playing the parties try to “help” the new mediators and therefore do not reflect the reality and complexity of a mediation involving real parties.

The Level 1 assessment (ADRC accreditation) relies on the practical examination of the candidate’s performance while conducting a mock mediation. In this assessment, the assessor will observe whether the candidate follows the mediation process and, most importantly, whether the candidate demonstrates an understanding of mediation philosophy
(ie. the candidate provides an environment where the parties feel they can talk, does not give legal advice, does not pressure the parties to agree, etc.) The newly accredited mediators will automatically form part of the Young Mediators Initiative (YMI) of the International Mediation Institute.

Level 2: National Accreditation or ADRC Certification
This level is achieved after the candidate conducts at least five co-mediations with one of our experienced mediators. The newly accredited mediators are “mentored” by one of our experienced mediators and co-mediate until their skills are developed confidently and sufficiently.

These co-mediations are conducted with cases we receive at our Centre or at the mediator’s private practice. This mentoring phase is extremely important in developing the skills of newly accredited mediators. In our experience, most training organisations do not mentor the newly accredited mediators, who are left to their own devices to practise and cement their newly accredited skills. Consequently, ADRC requires that the new mediator co-mediates with one of our experienced mediators for at least five mediations, or more if the new mediator needs further mentoring.

Level 3: IMI Certification and ADRC International Certification

This level is for highly experienced mediators. Consequently, a prerequisite is for the mediator to have conducted at least 30 mediations within three years and not less than two years. Candidates must demonstrate their experience through a registry or logbook that will contain non-confidential details of the mediations conducted. The candidate must submit a written essay of 1,500 to 2,000 words about a case study, provided by ADRC, designed to test his or her knowledge in the following areas:

a. the legal framework of mediation in the jurisdiction where the candidate works;
b. ethical obligations and challenges of mediators; and
c. the application of mediation theory and process to the case study.

The candidate will be interviewed by one of our experienced mediators to discuss mediation theory. The interview will cover the candidate’s skills as a mediator, both areas of mastery and areas for development. Finally, the candidate must co-mediate a real mediation with one of our experienced mediators.

The assessment will be conducted using a checklist devised by ADRC based on Australian national mediation competencies and evaluation by the experienced mediator. Upon successful completion of Level 3, the candidate will receive IMI Certification and ADRC International Certification.

ADRC headquarters are in Canberra, at
17 Torrens Street
Braddon ACT 2612
T: +61 423 340 418